Radius Care, one of the country’s leading aged care providers will benefit from a 5-year agreement, signed with award-winning IT leader, Securecom.
The agreement covers the implementation of Securecom’s TotalCARE solution which is their comprehensive IT support service and is an extension of the existing partnership, with Radius Care already implementing Securecom’s industry-leading TotalNET Cloud Based Network solution across 25 sites nationwide.
As New Zealand businesses are challenged more and more by the impact of skills shortages, Securecom’s TotalCARE solution, that enables customers to leverage Securecom’s scale to access a wide range of IT skills for a fixed price every month, is proving extremely popular.
“Our choice to change IT service provider was based on our requirements around service and communication as well as cost. The service we received from Securecom when we selected their TotalNET solution which we implemented recently was great, so they were an obvious candidate to include in our RFP when looking for a new IT support service provider.
We liked the fact that Securecom quickly understood our business requirements and responded with the complete TotalCARE solution covering all the required elements for reliable and dependable support. As a single-sourced solution, this provides confidence that we’ll enjoy the best possible support from a recognised market leader.” comments Kayleen Currie, Information Systems Manager at Radius Care.
“We have a strong portfolio of health clients, and we are thrilled to add Radius Care to a growing list of leading businesses throughout New Zealand that are making the switch to Securecom. Our cloud based TotalNET solution that Radius implemented recently has a proven track record to help companies reduce their costs, improve their security posture and provide a network platform upon which other high value services can be built” says Greg Mikkelsen, Sales and Marketing Director at Securecom.
“The addition of TotalCARE will give Radius Care a comprehensive IT support solution that will provide them with monthly price certainty for a high quality IT support service to keep users safe, operational and up-to-date. Radius Care do a fantastic job here in New Zealand and it’s great for our team to be able to work with such a purposeful organisation.” adds Mikkelsen.